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打破文化差異——有效的跨文化溝通

 文章來源:久久影院企管 時間:2019-07-03 10:35
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打破文化差異——有效的跨文化溝通
零距離與老外溝通
課程時間:2019年 8月28日 上海
課程費用:2400元/人(含教材,午餐及茶點等)
                                                                                                                                                   
誰來參加?                                                                                                                                    
* 需與國內外客戶或同事溝通協作的員工                                                                                             
* 跨國公司的職業經理人                                                                                                                    
* 被派駐外地或外國辦公室的員工                                                                                                        
有何收獲?                                                                                                                                    
* 知曉文化差異的存在和維度                                                                                                             
* 學會跨文化高效溝通技巧                                                                                                                
* 學習適應不同文化的身體語言與英語口音                                                                                            
                                                                                                                                                   
課程時長                                                                                                                                        
1天(7小時)                                                                                                                                 
                                                                                                                                                   
先決條件?                                                                                                                                    
 *工作中經常與國內外客戶或者同事溝通                                                                                             
                                                                                                                                                   
為何參加?                                                                                                                                    
* 在如今國際化的年代,身邊的朋友、同事、老板充斥著老外,即便英文能力還不錯,但有時候由於不知道老外國家的風俗習慣,而是彼此的溝通產生了尷尬,或者小摩擦?                                                                                     
課程大綱                                                                                                                                        
第一模塊:文化差異的存在                                                                                                                
* 文化與跨文化                                                                                                                                
* 跨文化的人類學基礎                                                                                                                       
* 冰山模型                                                                                                                                       
第二模塊:文化差異的維度                                                                                                                
* 等級VS平等                                                                                                                                 
* 個人VS集體                                                                                                                                 
* 目標VS關係                                                                                                                                 
* 直接VS委婉                                                                                                                                 
* 守時VS靈活                                                                                                                                 
* 主動VS被動                                                                                                                                 
第三模塊:如何高效溝通                                                                                                                   
* 文化差異的影響                                                                                                                            
* 溝通中的原則                                                                                                                                
* 學會表達自我                                                                                                                                
* 如何尋求理解                                                                                                                                
第四模塊:身體語言與英語口音適應                                                                                                    
* 身體語言的差異                                                                                                                            
* 不同的英語                                                                                                                                   
* 常見的變音                                                                                                                                   
                                                                                                                                                   
相關課程                                                                                                                                        
* 《英文商務寫作——助力英文書麵溝通》                                                                                           
                                                                                                                                                   
講師簡介                                                                                                                                        
戴 女士                                                                                                                                          
                                                                                                                                                   
*背景經曆                                                                                                                                        
*培訓講師,顧問                                                                                                                                
* 擁有多年海外工作和管理經驗,從事國際教育培訓領域超過十年                                                             
* 曾在ResCare(全球最大的human service機構)的國際部美國華盛頓DC總部擔任中國地區項目經理"
* 曾在Astar教育集團的美國弗吉尼亞總部擔任總監                                                                              
* 曾任新加坡S P Jain商學院的東亞地區首席代表                                                                                 
* 出版的熱銷書籍: "China: Perspectives of A Transplanted Mango"(美國出版), 《不會寫,怎敢拚外企》以及《新概念英語句典》                                                                                                                                             
                                                                                                                                                   
*擅長領域                                                                                                                                        
 《打破文化差異--有效的跨文化溝通》、《高效英文書麵溝通》                                                               
                                                                                                                                                    
*服務客戶                                                                                                                                        
上海東航投資有限公司、樂金顯示貿易(上海)有限公司、羅氏藥品開發亞太中心、上海汽車集團股份有限公司培訓中心、國藥集團化學試劑有限公司、上海采埃孚倫福德底盤技術有限公司、星展銀行(中國)有限公司、英福康(上海)真空儀器有限公司、泛捷國際集團、泰而勒食品機械貿易(上海)有限公司、商船三井(中國)有限公司、中國檢驗認證集團上海有限公司、曼恩動力設備(上海)有限公司、漢堡南美(中國)船務有限公司                                                
*學員反饋                                                                                                                                        
 戴老師的課邏輯清晰,並且善於啟發我們的思維,實用性很高。                                                              
                                              --劉女士(某著名外資融資公司)
 
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